Offices and Departments
Welcome to the Consular Section of the U.S. Embassy Kabul. The Consular Section provides a variety of services, both routine and emergency, for American citizens. The normal hours of operation are Sunday-Thursday, 8:00am-4:00pm; we close for lunch between 12:00-1:00 pm. Please plan to arrive before 3:30 pm for any service requiring a fee. Except for reports of birth, appointments are not made for routine consular services. Upon arrival at the U.S. Embassy, please enter through the “Embassy-side Service” gate. Visas questions can be answered for 2-4pm, Sunday-Thursday.
In an emergency, a consular officer is available 24 hours a day and can be reached by phone:
Embassy switchboard: +93-(0)70-100-8001/8002
Emergency line for American citizens: +93-(0)700-20-1908
If you are based in the U.S., the Overseas Citizen Services hotline is 1-888-407-4747. Callers who are unable to use toll-free numbers, such as those calling from overseas, may reach the hotline by calling 1-317-472-2328.